CLIPPING PATH ADVANCE FAQ's
First, the finished work is sent to you for final revisions. When you are completely satisfied, then the invoice will be sent, along with details and a link on how to pay it. You can set up a monthly payment system for recurring work.
Clipping Path Advance accepts PayPal, Visa, Visa Electron, Maestro, MasterCard, American Express, Direct Debit or Solo. You also have a option to transfer the payment to our bank account.
Yes, we have an option for that. Our bulk order clients send us a lot of work requests throughout the year, and they find it easy to pay us with a payment system. We create an invoice with all important information such as the price, type of service request, batch number and quantity, and the date whenever you send an order. You can check the invoice to make sure everything is in order, then make the payment.
We are flexible and can work with your given requirements. The final image format can be any kind, whether you need it to be JPG for clipping path purposes, or TIFF, PSD or PNG if you need masking. If you have a specific format in mind feel free to let us know.
Your images are 100% safe with us. All our staff have signed and agreed to a non-disclosure agreement in which they cannot take any image outside the workplace, or use it other than to complete your job order. We also have protective firewalls on all our equipment and use the latest antivirus software in each computer.
We rarely have customers who are unhappy with our finished products. Don't worry- just send us an email and our company will have it checked right away and correct any errors you might have ASAP. This service is complimentary and you wouldn't need to pay anything extra.
The time it takes will largely depend on how much your project is, or the complexity of the job, but we will immediately estimate it for you once we receive your quotation request or order. Most orders are finished within 24 hours while smaller jobs (5 to 20 images) can be delivered within 6 to 12 hours. We understand that sometimes a rush job is needed and we can fully support that special request. Just let us know so that we will prioritize your order.
Most definitely! We can give you 2 free trial images to start with as a new customer. We are very proud of our products high-quality images, production system and turnaround time and we want you to experience our amazing service firsthand! You may claim your free trial by clicking.
We are currently using two methods for uploading and downloading files from their individual accounts in our server.
a. Web uploader, using this method you will be able to download/upload files after sign in via web and don’t need to set up another FTP software. You can send unlimited files with unlimited size.
b. FTP clients software, using this method you will be able to download/ upload files unlimited and it’s really very easier, faster and flexible to use. Here we prefer Fileliza FTP clients.
To learn more please visit our FTP tutorial…
In addition, we also accept third parities downloading/uploading option, that means if you have files in your server like (dropbox) and you shared the link with us, we will download them and upload your server.
Absolutely yes, our FTP server is secure and protected enough. Every user has different user name and password for their individual account so no one can access your FTP account. .